InsightONE Inc.

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  • Do customers buy you one time, then are never heard from again?
  • Do you follow up after the sale? Do you ask for feedback?
  • Do you know if your customer thinks you’ve provided good value?

Fill out the form or contact us directly for a complimentary customer feedback survey and/or one hour complimentary consultation.

Customer Service Improvement
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For most businesses, repeat buyers provide 95% of revenues. In terms of aquisition, we all know, it costs 6 times more to bring in a new customer than it does to renew a relationship with a previous one. Also, satisfied customers will refer you to businesses that may need your services. Listen to them, solve their problems, give them what they ask for and provide service touchpoints throughout your organization. We work with you to devise and implement customer service improvement strategies that ensure you are providing good value and are top of mind.